They are by far the WORST cable company that is out there! Their customer service is so bad! So many times I've never received the right answers for my answers for my questions. I'm not picky or anything like that by far. I ask questions and tell them "Hey, these channels aren't working." They say "oh it's part of the outage going on and I don't know what else there is to say." When the customer service guy told me this I tried to repeatedly say "This has happened for two months now. I know for a fact it isn't". Then he just shuts up and keeps talking about the outage and whatnot. Dude I need my phone for my damn job and if I don't get paid you don't get paid! I never said that of course but deep down I really wanted to. Anyone got any ideas? Anyone have bad problems with any other satellite company or cable company?
I hope that Brighthouse gives me a discount for everything missed on my plan because I hate these damn interruptions! I may just go with AT&T til Verizon Fios is in my area whenever that is. Stick with basic channels that will come through and stick with Netflix. Way much cheaper and don't have the commercials to deal with. If you don't have Netflix you should definitely try it out. They usually will give you a first free month. It's definitely worth it because you get movies right away and don't wait a long time for them. Plus you can watch them on your computer or through any device that is compatible with internet.
Anyway, that is my rant for the day, Ha-ha! Will give you coverage of the on going Casey Anthony case. Remember to search in the search bar to the right for older Casey Anthony posts.
You really should upgrade to a business account if you care at all about service and uptime
ReplyDelete